Smarter QA. Faster Feedback. Higher CSAT.

Automate quality assurance across calls and digital channels. Coach agents in real time, enforce script adherence, and stay compliant — all in one platform.

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Built on Microsoft’s trusted infrastructure — enterprise-grade reliability, security and scale from day one.

Why teams choose MartialQA

Cover 100% of conversations, reduce manual reviews, and coach your team with actionable insights.

AI-Powered Auto QA

Evaluate every call and message for accuracy, tone and script adherence — automatically.

Real-Time Coaching

Instant feedback and alerts keep agents on track and stop issues before they escalate.

Compliance, Assured

Automatic breach detection and clear reports reduce regulatory and reputational risk.

Proven results, fast

100%

Quality assurance coverage

From under 10% to every call checked

25.7 pts

Compliance improvement

29.7% → 55.4% in two months

86%

Relative lift in compliant calls

Stronger script adherence across teams

7×

Faster feedback loops

Weekly → daily performance scores

21 hrs/mo

Manager time saved

~1 hour/day QA review reduction

100%

Script checks on every call

Automatic adherence monitoring

Features that drive performance

Everything you need to improve quality — fast

From omnichannel coverage to scorecards and dashboards, MartialQA makes QA simple for managers and intuitive for agents.

Shorter feedback loops, stronger agents

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Real-time guidance helps agents handle conversations effectively.
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Prevent escalations with proactive alerts.
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Continuous improvement from every interaction.

Clarity at a glance

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Transparent dashboards for agents and managers.
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Drill-down analytics from team trends to individual insights.
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Data-driven coaching to lift performance quickly.

Coaching that sticks

📋
Track every coaching session with digital signatures.
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Targeted action points and measurable outcomes.
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See progress over time and celebrate wins.

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Integrations

Seamless CRM integration

Connect to Zendesk and Freshdesk fast. Additionally, our flexible API makes it easy to bring MartialQA into your existing workflows.

Case Study

What our customers say

Dominic Meulemans

COO, African Safari Group

“We quickly got full insight into consultation calls with easy-to-read dashboards and stats. Our Sales Management Team now feels super empowered to understand call quality performance anytime. The MartialQA team is exceptionally customer-focused and responsive.”

Pricing

The right plan for every team

Transparent pricing. Volume discounts for large teams.

Basic

From $

15 /user/month

QA essentials to cover every interaction

AI Auto QA
Scorecards & Reporting
Daily Performance Summaries
Call Transcriptions
Email Notifications & Alerts
AI Call Summaries
Custom AI Coach
Custom Integrations
Account Manager

100% QA coverage 10× faster reviews

Popular

Professional

From $

25 /user/month

Everything in Basic, plus AI coaching & automation

Everything in Basic
AI Call Summaries
Custom AI Coach
Custom Integrations
Shared Account Manager

+40% agent performance 7× faster feedback

Enterprise

Minimum of 200 agents — save up to 40% for larger teams.

Everything in Professional, built to scale

All Professional features
Dedicated Account Manager
Priority Support
Tailored Onboarding & Training
Custom Integrations

Tailored onboarding

Frequently asked questions

Straightforward answers so you can move fast.

AI Auto QA reviews 100% of conversations and flags issues instantly, so managers spend less time spot-checking and more time coaching.

No. Pricing is transparent and based on your chosen plan and usage. Volume discounts apply for large teams.

Most teams connect their CRM and start seeing insights within days. Our team helps you configure scorecards and workflows.

Ready to improve quality and performance?

See how MartialQA transforms QA for sales and support — fast setup, real results.

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